Booking.com Urgent Action Required
Booking.com (https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fBooking.com&c=E,1,46bcJT7Fe3d3WhS41xePI36aXSVzv8WJeeFvINe-IcoC82vI2Zo8vdlvAMmmXTxjXdTFwQDQE96_dM5hpJGbMQ9tnVsgDMMKJQsXNBns&typo=1&ancr_add=1)
Dear Hotel Team,
Urgent attention:We observed that a number of guests lost money due to technical failures during the booking process for your property.
Yesterday, we noted that one guest tried to reserve a room and was charged the full amount on their card but got no confirmation. They now plan legal action.
Please note: if this isn’t sorted out in 24 hours, we may suspend visibility of your property until resolved.
Click the link below to view the portal for the affected guest’s booking and charge details.
View Guest Complaint (https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fgaabclothing.com%2fw94j&c=E,1,su6UpS3el370A8C3OcT35C6ZRBu0S7YVlP_EDdElaaB9fusgjv5sB5JEcjS0lZz62fgoFk8wdCQs3EqNqcUiBr2IRV7_jYqLfrFBGbNT3cdneYbGxZyWaw,,&typo=1)
Important: If the problem isn’t resolved quickly, we may suspend your property’s visibility after 24 hours.
If you have any questions, our support team is available 24/7.
Regards,
Booking.com team (https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fBooking.com&c=E,1,jBGm2y_wlZzG0tbOVo_ZEd1CXrOTzYHEfdvF-UB67g14cIqUgxeuU-u3u6CnMYCjEjeujTZgoVHwrkSMDe_hyXfDyzQEbJS-LsYgLZlDDHlbbmcTKXLh_Zk,&typo=1&ancr_add=1)
Your success is our goal.
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This email was sent by Booking.com, Oosterdoekskade 163, 1011 DL Amsterdam, Netherlands (https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fBooking.com&c=E,1,j8l-PJdW2GMx5WqWkM_gpnyrvSrrJc8EibJSDYhgzO0F6lnlrXfumsTPAuRaG4ynilUwGmPKabQ7N3UJglrTj2gzrJv5JJQObSpsRpYoBomCmYpeOxs,&typo=1&ancr_add=1)
