August 6, 2017 Mr. Chen, This is to express my total support of Brian and Mary Jo McCarthy regarding the very loud beeping noise emitted 24/7 from the newly installed cross walk signs at Olive Street and Santa Cruz Avenue. I own the house at 1615 Santa Cruz Avenue and can hear this very loud beeping noise on the exterior and interior of my house. Given the very high volume of the 24/7 beeping noise, it is obvious that the City failed to properly test the cross walk signs for this installation in a residential neighborhood. The City must take immediate action to substantially reduce the volume of this beeping noise to prevent this ongoing violation of my right to the quiet enjoyment of my property. I look forward to hearing from you as to the necessary and immediate corrective action. Thank you. Sincerely, James Kashian Attorney at Law 310.713.4655 From: Brian McCarthy [mailto:btmccarthy101_at_(domainremoved) Sent: Sunday, August 06, 2017 11:09 AM To: kchen_at_(domainremoved) Cc: jicmurphy_at_(domainremoved) Subject: Correction: Remediation of New Crosswalk Signal Noise - Olive/Santa Cruz Ave Resending with correct email address for Alex McIntyre To: Kevin Chen, Assistant Engineer, Public Works, City of Menlo Park Dear Kevin, As a follow up to our phone conversations last week on August 3rd and 4th, regarding the excessive noise emitted from the recently installed cross walk signs on the corner of Olive and Santa Cruz Ave, we again are requesting that the volume be immediately adjusted so as not to further disturb us on our property. This alternating chirping (between the two signs) is emitted 24 hours a day and at a volume that can be heard throughout our entire property, including in every bedroom, even with the dual pane windows closed! This noise can also be heard over 150' beyond the sign, down Olive St. and at least 100' down either direction of Santa Cruz Ave. This noise violates our legal right to quite enjoyment of our property . We are requesting that the noise level (chirping as well as voice commands) be adjusted so it can not be heard beyond 6' of either cross-walk sign. If it can not be immediately adjusted, then we are requesting that it be immediately de-activated until the city can find an alternative solution. We look forward to your response and trust that you will take action on this matter within 2 business days. If you have additional questions, you may also contact Brian on his cell phone at 650-400-6387 . Thank you for your assistance. Sincerely, Brian and Mary Jo McCarthy 1601 Santa Cruz Ave Menlo Park, CA 94025 Received on Sun Aug 06 2017 - 12:42:26 PDT