Hello Heyward, We will be following up with this complaint and ask if in the future you bypass sending your complaint directly to an employee. In this instance, CSO Hilario is out of the Country and Sergeant Mackdanz away in training. In the future, perhaps the best way to advise us of issues is through the City website and the ACT Menlo Park. From there we can make sure that no concerns fall by the wayside. I am unsure if this is a private property matter but either way we will follow through and follow up with you. Warmly, Terri Molakides Sent from my Verizon, Samsung Galaxy smartphone -------- Original message -------- From: Heyward Robinson Date: 3/30/18 12:10 PM (GMT-06:00) To: "Hilario, Eleonor V" Cc: ezuniga_at_(domainremoved) Subject: Re: smoking and cigarette butts outside of Peets/Safeway on Middle Ave. Eleanor I'm sorry to report that the problem has not been addressed and is getting worse. Please see the attached photos. Heyward (image/jpeg attachment: image1.jpeg ) text/plain attachment: ATT00001.txt (image/jpeg attachment: image2.jpeg ) text/plain attachment: ATT00002.txt (image/jpeg attachment: image3.jpeg ) text/plain attachment: ATT00003.txt (image/jpeg attachment: image4.jpeg ) text/plain attachment: ATT00004.txt
